Orders and Shipping

All jewelry and metal designs created at Kryzia Kreations are individually handcrafted by jewelry designer, Christina Paluszek-McClure, in her Florida studio. Since you are ordering a unique, handcrafted item which will be created especially for you, please allow some slight variation from the image shown.  Each individual jewelry listing contains the current production time for that item, and it will be shipped within this window.  If the production time will exceed that which is stated in the listing, you will be contacted immediately.   Once your item is ready to ship, you will be sent the tracking number for the package as as soon as it is available. Every order is gift-wrapped and shipped in a rigid mailing box.   

Payment
All major credit cards are accepted, and all orders must be prepaid.

Florida residents will be charged a 7% sales tax.

We do not accept personal or business checks, money orders or wire transfers for payment.

All transactions are made PCI compliant e-commerce software.

Domestic Shipping
All orders in the USA are shipped by USPS Priority Mail which includes:

  • Approximately 2-3 business days for delivery
  • USPS tracking number sent in your shipment notification
  • $50 insurance by the USPS in case of damage or loss
  • If you require additional insurance, you can purchase it at the time of checkout.  We are not responsible for lost or under-insured packages. 

For expedited orders, you may choose USPS Priority Mail Express which includes:

  • Overnight delivery to most U.S. destinations by 3 pm
  • USPS tracking number sent in your shipment notification
  • $100 insurance by the USPS in case of damage or loss
  • If you require additional insurance, please contact me when placing your order so I can invoice you the correct amount through PayPal.  We are not responsible for lost packages or those that are under-insured.

 

Lost/Damaged Packages
My official policy is to wait 10 days from mailing before declaring an insured domestic package lost, and 3-4 full weeks for insured or registered international packages.  Items shipped without insurance that do not arrive at the correct address or get lost in the mail are the responsibility of the buyer.

I will work with you to track down packages that you have had sent with a tracking number, but I cannot be held responsible for pieces that are lost in the mail, and are not fully-insured. Please get in touch for an insurance upgrade should you wish full insurance.  If your item arrives damaged, I will offer to repair the item. 

 

Order Cancellation Policy
Any order cancellations must be received within 24 hours after your purchase.  After this time has passed, I have either shipped your ready to ship item, or started production on your made to order piece.

International Shipping
We currently ship to both Canada and the United Kingdom by USPS First Class International Mail which includes: 

  • Canada: approximately 2-3 weeks for delivery; UK: approximately 3-4 weeks for delivery
  • USPS customs number, which can act as a tracking number, in your shipment notification
  • Insurance is not included.  To add insurance, please contact me when placing your order so I can invoice you the correct amount through PayPal.  We are not responsible for lost or under-insured packages. 

For expedited orders, you may choose Priority Mail International or Priority Mail International Express.

Priority Mail International includes:

  • Canada: approximately 7-10 days for delivery; UK: approximately 2-3 weeks
  • USPS customs number, which can act as a tracking number, in your shipment notification
  • $200 insurance is included.  To add additional insurance, please contact me when placing your order so I can invoice you the correct amount through PayPal.  We are not responsible for lost or under-insured packages. 
  • All customs duties, taxes, VAT, brokerage fees, or tariffs levied after the initial US postage are the responsibility of the buyer.
  • Customs forms will be marked as "merchandise" and listed as a "fashion accessory."  I will not list anything as "gift."    

Priority Mail International Express includes:

  • Both Canada and the UK: approximately 3-7 days for delivery
  • USPS customs number, which can act as a tracking number, in your shipment notification
  • $200 insurance is included.  To add additional insurance, please contact me when placing your order so I can invoice you the correct amount through PayPal.  We are not responsible for lost or under-insured packages. 
  • All customs duties, taxes, VAT, brokerage fees, or tariffs levied after the initial US postage are the responsibility of the buyer.
  • Customs forms will be marked as "merchandise" and listed as a "fashion accessory."  I will not list anything as "gift."