Returns and Exchanges
Returns & Exchanges
I want you to be absolutely delighted with whatever piece you order. For many of my pieces, if you don't like it for any reason, please return it to me within 7 days of its arrival and I will give you a full refund (minus shipping.) Please email me at firstname.lastname@example.org before mailing an item back so that I know to expect it. All products must be in the same condition and gift packaging as sent to you. Exchanges are available up to 7 days of receipt as long as items are in saleable condition. After 7 days, no returns or exchanges are accepted. Postage is not refunded for any returned items.
Custom orders are not exchangeable or returnable. Custom orders include rings that are custom designed for you with a different style or different stones, and any other jewelry that contains personalized elements or engraving.